Privacy Policy

SCHEDULE UTOPIA PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) explains how Schedule Utopia, LLC (“Schedule Utopia”) uses personal information (“Personal Information”) and applies to all new users who register with Schedule Utopia on or after the Effective Date.  If you do not agree to our practices, please do not register, subscribe, create an account, or otherwise interact with Schedule Utopia at www.scheduleutopia.com (or the mobile and touch versions), or any other sites or mobile applications we offer (collectively, the “Sites”).

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at support@scheduleutopia.com. You can reach us via postal mail at the following address:

Schedule Utopia LLC
3350 Grand Ridge DR NE
Grand Rapids, Michigan 49525

Our Privacy Policy is organized as follows:

  1. Types of Personal Information We Collect
  2. How Schedule Utopia Collects Personal Information
  3. How Schedule Utopia Uses Personal Information
  4. When and Why Schedule Utopia Discloses Personal Information
  5. Cookies and Related Technologies
  6. Your Choices
  7. Accessing and Correcting Personal Information
  8. Security of Personal Information
  9. Notice to Residents of Countries outside the United States of America
  10. Privacy Practices of Third Parties
  11. Communities
  12. Changes to this Privacy Policy
  13. California Privacy Rights
  14. Children’s Privacy
  15. Terms of Use

1.         Types of Personal Information We Collect

Personal Information is information that can be used to identify, locate, or contact an individual.  It also includes other information that may be associated with Personal Information. We collect the following types of Personal Information:

  • Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of Schedule Utopia.
  • Relationship Information that helps us to understand who you are and what types of products or services you might like. This includes lifestyle information; location information related to your state/province, city, or neighborhood; areas of interest, the types of deals that interest you, information collected from social media interactions (such as via Facebook); demographic information (e.g., birth date, age, gender); information about products you have purchased or Merchant Discounts you have accessed; and information about friends who refer you or who you have referred.
  • Transaction Information about how you interact with Schedule Utopia, advertisers, business partners, and service providers.
  • Mobile Location Information if you have activated one of our mobile applications and permitted your mobile or other location-aware device to transmit location data.

2.         How Schedule Utopia Collects Personal Information

We may ask you for Personal Information (including Contact Information, organizational or Relationship Information, when you register, subscribe, create an account, or otherwise interact with the Sites or contact Schedule Utopia.

We collect Transaction Information when you use our Site. For example, we may track the Schedule Utopia site views and the comments you make to any forums, bulletin boards, discussion groups, chat rooms, social media or other methods of communication that may be offered on or through the Site from time to time (collectively “Communities”), or to those related to our social media pages or accounts.  We use cookies and related technologies to collect information about your computer and your interaction with the Site and our business partner websites. You can read more about cookies and other technologies in the Cookies and Related Technologies section.

We also collect Transaction Information if you contact us via telephone, email, text, postal mail, social media interaction, or other methods of communication, such as for customer support purposes.

We collect information that you provide us about other people when you access or refer Schedule Utopia to friends or referral contacts.

If you use a social media platform or your mobile device (or other method of communication) to interact with Schedule Utopia or the Sites, this specific privacy Policy that governs the use of Personal Information related to that application. For example, if you use a Schedule Utopia mobile application and your mobile device’s settings allow it, we may collect Mobile Location Information from your device.  Our application may be designed to collect information even if you are not logged into the Schedule Utopia application or the Sites. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

We may receive additional Personal Information from third parties. We may use this Personal Information to enhance other information we have about you to help us better understand you and to otherwise enhance the Sites, Schedule Utopia services and targeted advertisements.

3.         How Schedule Utopia Uses Personal Information

Schedule Utopia uses Personal Information to:

  • Operate and improve our Sites;
  • Evaluate eligibility of End Users for certain offers, products or services;
  • Evaluate the types of offers, products or services that may be of interest to End Users;
  • Provide customer support, including to our merchants or business partners;
  • Fulfill requests for Schedule Utopia services;
  • Communicate and provide additional information that may be of interest to you about Schedule Utopia and our merchants and business partners, such as Schedule Utopia news, special offers, announcements, and marketing materials;
  • Send you reminders, technical notices, updates, security alerts and support and administrative messages service bulletins, or marketing;
  • Provide advertisements to you through the Sites, email messages, text messages, applications, or other methods of communication;
  • Manage our everyday business needs such as Site administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use or to comply with the law.

4.         When and Why Schedule Utopia Discloses Personal Information

We will not disclose your Personal Information to third parties except to:

  • Affiliated companies who may only use the Personal Information for the purposes described in Section 3 above.
  • Our service providers that provide services for us such as sending emails or text messages.
  • Advertisements, but only to the extent you have purchased or redeemed a Schedule Utopia provided offer or advertisement from an authorized advertiser
  • Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions.
  • We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate. If Schedule Utopia is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
  • We encourage Schedule Utopia advertisers and business partners to adopt and post privacy policies. However, the use of your Personal Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

We may also disclose information about you that is not personally identifiable. For example, we may provide our advertisers, business partners, or other third parties with reports that contain aggregated and statistical data about our users.

5.         Cookies and Related Technologies

When you use our Sites, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use our Sites and applications, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for information.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Sites by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.

For example, when you visit our Sites, Schedule Utopia and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, track and target your interests in order to provide a customized experience.  They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Sites.  Some cookies contain serial numbers that allow us to connect your Site activity with other information we store about you in your profile or as related to your interactions with the Sites.

Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views.  Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser.  We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing your preferences.

Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Sites, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Sites.  An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to our Site and the website you visit after you leave our Site, if this information is supplied to us by your browser.

In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to Personal Information. For example, we use information we collect about Site users to optimize our Sites and understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Policy governs how we use that information.

Additionally, if the settings on your location-aware device allow us to receive Location Information, we will collect that automatically. If we associate Location Information with other Personal Information, this Privacy Policy governs how we would use that information too.

Schedule Utopia has relationships with third party advertising companies to place advertisements on our behalf onto other websites, and to perform tracking and reporting functions for our Sites and our advertisements. We do not share Personal Information with third party advertising companies; however, these third parties may automatically collect information about your visit to our Sites and other websites, your IP address, your ISP and the browser you use to visit this Site. They do this by using cookies, clear gifs and other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Site and the other websites tracked by these third parties. This Privacy Policy does not cover the collection methods or use of the information collected by these third parties, and Schedule Utopia is not responsible for cookies or clear gifs in third party ads. We encourage you to review the privacy policies or Policy of these third party advertising companies to learn more about their use of cookies and other technologies. If you would like more information about this practice and to know your choices about not having this information used by third party advertisers, please visit http://www.networkadvertising.org.

6.         Your Choices

We think that you benefit from a more personalized experience when we know more about you and the kinds of deals you like. However, you can limit the information you provide to Schedule Utopia, and you can limit the communications that Schedule Utopia sends to you.

You may choose to subscribe to some types of messages, and may choose to unsubscribe from others.  You may upgrade your account and unsubscribe to advertisements in notifications for a fee. You may update your subscription preferences from time to time. Please note that even if you unsubscribe from promotional advertisements, we may still need to contact you for other reasons.

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp or http://preferences.truste.com/truste/.

You may manage how your mobile device and mobile browser share Location Information with Schedule Utopia, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

You may also manage the sharing of certain Personal Information with us when you connect with us through a social media platform or application, such as through Facebook.  Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between Schedule Utopia and your social media account or your mobile device.

7.         Accessing and Correcting Personal Information

Keeping Personal Information about you current helps ensure that we offer you the best deals available through our merchants and business partners.  You can do several things to help keep Personal Information about you current. You can access, update and delete your Contact Information, Financial Account Information, and the other information you provided to use in your profile by logging into your account and accessing the “My Account” section of the Site or sending us an email at privacy@scheduleutopia.com.

If you want to close your account or have other questions or requests, please contact us. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions.  We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your interactions for security purposes. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@scheduleutopia.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Security of Personal Information

Schedule Utopia has implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information.

9. Notice to Residents of Countries outside the United States of America

Schedule Utopia, LLC, is headquartered in the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. We will protect the privacy and security of Personal Information according to our Privacy Policy, regardless of where it is processed or stored.

10. Privacy Practices of Third Parties

This Privacy Policy only addresses the use and disclosure of information by Schedule Utopia through your interaction with the Sites. Other websites that may be accessible through links from our Sites may have their own privacy policies and personal information collection, use, and disclosure practices. Our advertisers and business partners may have their own privacy policies too. We encourage you to familiarize yourself with the privacy policies provided by these other parties prior to providing them with information or taking advantage of an advertisement offer or promotion.

11. Communities

Our Sites may contain Communities and other areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review products and merchants, and submit media content. Prior to posting in these areas, please read our Terms of Use carefully. All the information you post will be accessible to anyone with Internet access, and any Personal Information you include in your posting may be read, collected, and used by others. For example, if you post your email address, you may receive unsolicited messages from other parties. Please avoid publicly posting Personal Information. If you have questions about Personal Information posted in our Communities, please contact support@Schedule Utopia.com.

12. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our Sites. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

13. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Schedule Utopia pursuant to Section 1798.83 of the California Civil Code, please contact us via email to privacy@Schedule Utopia.com, or by writing us at the following address:

Schedule Utopia LLC
Attention: Privacy Office
3350 Grand Ridge DR NE
Grand Rapids, Michigan 49525

Please allow 30 days for a response.

14.  Children’s Privacy

We do not knowingly collect or solicit personal information from Children under the age of 13.

15. Terms of Use

Your use of this Site, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use.  Please visit our Terms of Use section that explains other terms governing the use of our Website.